External Hard Drive Recovery

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External Hard Drive Recovery

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In 99.9% of cases we successfully recover your data; if we can’t however there is no charge to you.

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We provide our data recovery services to a variety of businesses, organisations and home PC users.

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Failures That Befall External Hard Disk Drives:

An external hard drive is useful device for a variety of reasons; principle among them the fact that the drive can be taken from one location to another should large amounts of data need to be copied. In addition to this external hard drives are now becoming small enough to be carried around in a user’s pocket so the need to provide expense and ultra-safe shipping has been eliminated. However for the advantages there are also pitfalls and chief amongst them is the fact that the technology that goes into them can be considerably smaller than in an internal hard drive. With this in mind however we at www.advancedraidrecovery.co.uk can help you if your external hard drive fails.

External HDD Mechanical Problems:

Within an external hard drive there are many mechanical components that move with an amazing amount of speed. Some of these components move in order to read/write the data you wish to access and save and as such a sudden breakdown in such a component can render the data you are using useless,at least to you. Utilising the same technology as internal hard drives only on a small scale these drives can suffer from problems with read/write heads and arms that move the heads backwards and forwards. The first indication that your external hard drive may be suffering from a mechanical failure can be either a clicking sound (like metal against metal) or an intermittent beep that emanates from the motherboard’s built in speaker. If you have access to your motherboard’s manual a quick glance will tell you what each series of beeps equates to.

External Hard Drive Electronic Failures:

Capacitors, chips, raised solder and jumper connections are all part of the external hard drive’s circuitry and can be found on the underside of the drive contained within the caddy. It is important to remember that what you, the user sees, is simply a casing housing the actual hard drive itself which is similar to those inside your computer. Electronic failures can happen if the device is dropped; although the casing might be designed to be shock resistant there may still be enough force to cause the breakage of a soldered link on the circuit board. Also plugging in an incorrect power supply (an adapter belonging to another device for example) may cause a surge of too much electricity than can literally fry the circuity. We at www.advancedraidrecovery.co.uk can help you recover your data should any of these problems befall you; contact us for details

External HDD Firmware Failings:

The importance of firmware cannot be stated highly enough. This small but vital program is something that many users never have any dealings with but there are times when the firmware may cause your hardware to behave strangely or stop it working altogether. This intricate program is designed to send a series of commands to your hard drive telling it how to save and load information as well as how to spin and when to spin. A failure in the firmware might be repairable if an update is available but updating firmware from the manufacturer’s website is not always guaranteed to be 100% successful. If your external hard drive ceases to function correctly and there are no visible or audible signs of its degradation then it may well be a firmware issue. Contact us here at www.advancedraidrecovery.co.uk for more information on how we can help you recover from this problem.

External HDD Conflicting With Your Operating System:

The operating system you use, be it Windows-based or Mac, is designed to let you know if errors are occurring on your external hard drive. With that said however there are errors which may not be reported quickly enough by the operating system or reported at all. An error relating to hardware may simply cause the hard drive to fail and to this end no amount of booting and rebooting will get you any further. A slowly developing error such as bad sectors or clusters may be reported by this is something that will happen as the drive degrades and immediate action should be taken to ensure the safety of your data as much as is possible. We thoroughly recommend that you do not dismiss any signs of disk degradation such as the slow opening and saving of data to your external HDD or any ‘Blue Screen of Death’ warnings you might receive. We understand the temptation to reboot and try to carry on but sadly this way only the increased speed of degradation lies.

Featured Article

Hard Drive Failure

I have a MacBook Pro and in order to get the best amount of storage I bought a Hitachi LS-1000-EMA 1TB Simpledrive online that would allow me to take it on the go with me along with the MacBook. It was a great price and looked the business and I was well pleased with it when I unboxed it. Indeed when I connected it to my MacBook all went swimmingly and I thought I had made a good purchase. Sadly though within about a week the drive was asking to be reformatted every time I attached it to the MacBook and I’m in danger of losing all of my important files as I began saving them to the Hitachi as soon as I started using it. It’s my own fault you might say because I am using this drive as additional storage as opposed to a backup and now I have the choice of returning the drive to the company I bought it off online (they’ve been very good and said I can have my money or a refund) but I will lose the files I have saved. I need them as there are Photoshop images among them from a family christening so I need to find a way of accessing the drive. Is there a way of doing it?

I own a 1TB HGST Touro Mobile MX3 external drive that has been good to me and has allowed me to store a lot of personal data that I take away with me when I travel aboard. As I travel a lot I wanted something compact and something that worked off the power of whatever I plugged it into and the Touro was recommended to me. I now find myself with an external hard drive that will not power up regardless of what machine or USB capable device I plug it into. I don’t know what to do because I have a lot of statistical data on it that I really must get at. Lately when I plug the drive in the power light comes on but that’s it. Any computer I attach it to just doesn’t register it and I’m stuck. The last computer it functioned on was a work’s computer operating Vista and I downed it correctly so that the drive slowed to a stop before I disconnected it although it did make some clicking sounds a couple of times. I rebooted it again and the same thing happened and now the noise is getting louder but there is nothing happening with the drive at all. I’ve got mega amounts of data I need to get at and could really do with some advice.

Client Testimonials

“ If your hard disk goes bad, this is the place in London to turn to. ”

Barry White, Ealing, London

“ Two of our work business hard disks failed at the same time. Advanced Raid Recovery London was able to rescue 100% of data from both drives. ”

Jonny Rose, Greenwich, London

“ I would like to thank the recovery engineers who worked on my job. Being of professional graphic designer I felt much embarrassment to experience a hard drive failure without a backup. ”

Roger Black, Bromley, London

“ It is a small investment for your business related information to be recovered. ”

Paul Moorland, Croydon, London

“ Got the pictures you recovered for me today on a data dvd's. I thought your service was fast and excellent. ”

Joan Patel, Sutton, London

“ Advanced Raid Recovery London is AMAZING. My external hard drive crashed and my wife had valuable work documents on there that he didn't back up. ”

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“ I have wasted so much time searching and searching for a reliable data recovery specialist company to recover our sensitive data. ”

Paul Night, Newham, London